Terms of Service
These Terms of Service ("Terms") are an agreement between you and Packplug Inc. ("we", "us", "our") governing your use of the OnlyFlowers mobile application (the "App"). By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. The service
Only Flowers lets you photograph a flower to identify its likely species and view informational content about it, including an optional care guide. Identification and content are generated automatically and are provided for general informational and educational purposes only.
Important safety notice. Plant identification is probabilistic and may be wrong. Content in the App, including any information about toxicity, edibility, medicinal or historical uses, and plant care, is not professional advice and may be incomplete or inaccurate.
Never rely on the App to decide whether a plant (or any part of it) is safe to touch, eat, brew, or use medicinally, or whether it is safe for children or animals. Do not forage, consume, or self-medicate based on the App. Always confirm with a qualified expert (for example a botanist, physician, veterinarian, or poison-control center). We are not responsible for any harm resulting from reliance on the App.
2. Eligibility and accounts
- You must be at least 13 years old (or the minimum age in your country) to use the App.
- You are responsible for the accuracy of your account information and for keeping your credentials secure. You are responsible for activity under your account.
3. Subscriptions, billing, and free tier
- The App offers a free tier (a limited number of full flower dossiers) and an optional auto-renewing premium subscription (monthly or annual) that unlocks unlimited scans and additional features.
- Subscriptions are sold and billed through your Apple ID. Payment is charged on confirmation of purchase.
- Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID settings.
- Any free trial (if offered) converts to a paid subscription unless canceled before it ends.
- Prices are shown in the App and may change with notice as permitted by Apple. Refunds are handled by Apple under the App Store terms; we do not process payments directly.
4. Your content and license
You retain ownership of the photos you submit. You grant us a limited, non-exclusive license to process, transmit, and store your photos and related data solely to operate the App (for example, to identify the flower and show your results), as described in our Privacy Policy. You represent that you have the right to submit the content you provide.
5. Acceptable use
You agree not to: misuse or disrupt the App or its infrastructure; attempt to access it in unauthorized ways; reverse engineer it except as permitted by law; use it to violate any law or third-party right; or resell or commercially exploit the App or its content without our permission.
6. Intellectual property
The App and its content (excluding your submitted photos and third-party materials) are owned by us or our licensors and are protected by intellectual-property laws. Photographs shown in the App may be provided by third parties and are used under their respective licenses, with attribution where required. These Terms grant you a personal, non-transferable, revocable license to use the App for your own non-commercial use.
7. Third-party services
The App relies on third-party services (including plant identification, content generation, hosting, and subscription management). We are not responsible for third-party services, and your use of the App may also be subject to Apple’s terms.
8. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that identifications or content are accurate, complete, or reliable, or that the App will be uninterrupted or error-free.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE APP, INCLUDING ANY RELIANCE ON IDENTIFICATIONS OR CONTENT. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD $50. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Termination
You may stop using the App and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the App or its users.
11. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date, and where appropriate we will provide additional notice. Continued use after changes means you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. Any disputes will be resolved in the courts located in Ontario, Canada, unless otherwise required by applicable law.
13. Contact
Questions about these Terms: support@packplug.net, Packplug Inc., 60 Shuter St, Toronto ON M5B 0B7, Canada.